As we come out of the pandemic, consumers are returning to some sort of normalcy. But with COVID variants exploding, costs rising, product shortages and a shrinking labor pool, the Food Service industry will be forever changed. We can no longer run our businesses as we have in the past, as we continue to see uncertain times, and the resulting changes in consumer behavior. So who will succeed in the future? It will be the food service operator that evolves with speed and innovation and it will be the food service operator that really understands the impact of these times on consumer behaviors, not just following the current fad or trend.
In my January 6, 2020 blog, I made some predictions for 2020 and I feel many of these predictions will hold true for the future. As I look across the industry, we will see a continued trend towards healthy and sustainable eating, and diet-friendly menu options; we will continue to see an innovation in technology – from digital marketing and loyalty programs, to strengthening the e-commerce proposition, to cyber-security to contactless technology; we will see necessary changes in the delivery model; we will see Social Justice - beyond the buzzwords; and we will continue to see new food trends and renewed interest in classic stables - Italian, Mexican and Chinese, with a focus on regional specialties. In this blog, I am going to focus on the continued trend towards healthy and sustainable eating, and diet-friendly menu options.
In this post-pandemic era, there is pent up demand to dine out, but consumers are still cautious, and we will not see pre-pandemic sales and traffic for a long time. As a result, food-service operations need to continue to evolve and change in order to be successful.
#2021FoodTrends #2021RestaurantTrends #RestaurantTrends #Restaurants #FoodService
1 Cherryh Cansler, ‘Bold and light: Post-pandemic menu trends revealed’, Fast Casual, May 10, 2021, https://www.fastcasual.com/blogs/bold-and-light-post-pandemic-menu-trends-revealed/
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